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Comparison of Services

All TiM programs include preventive maintenance, on site support for JCAHO Accreditation Surveys, quality indicator reporting, MM21™ Information Management system, and TiM’s commitment to Unparalleled Excellence™. The packaging of these features along with other benefits of TiM service plans into three different service plan designs is based on feedback from TiM’s customers.

Feature Gold PAC Resident PM Plus
Technology Management Assistance
MM21™ Information Management System
24x7 Emergency Response
Preventive Maintenance
Inventory Management
Maintenance History Reports
JCAHO Compliance
Preferred Rates
Performance Verification
Electrical Safety Testing
Multi-Year Agreements
Safety Committee Support
Resident(s) On-Site  
All Labor Covered  
On-Site Computer  
Capital Acquisition Committee Support  
Operator Error Covered  
Specialist On-Call / On-Site  
No Claims / Reimbursement Paperwork    
All Biomedical Equipment Covered    
All Parts Covered    
All Imaging Covered    
All Glassware Covered    
Integrated Asset Management    
Financial / Budgetary Reporting    
3rd Party Vendor Management    
Consultation on Integrated Systems    
Business Equipment Covered    
Computers & LANs Covered    
Telecom Equipment Covered    

Included in plan
Additional services that are available
1.800.24.TIM.24